FAQ

How long does it take from design to completion of a bathroom?
7 -10 working days for an average bathroom.
Is there a guarantee period for all the products?
Yes. The minimum is 12 months, though it varies depending on the brand.
When purchasing products from us what is the refunding policy?

We refund any products within 21 days, provided the products are in their original packaging and are resalable. However, there will be a re-stocking fee for certain products.

Is there a liability insurance?

Yes. We have full public liability insurance.

Who manages the project and quality of service?
The showroom manager and plumber on site.
Are we open on public holiday and during Christmas time?
We are open from Tuesday – Saturday, and closed on Sundays and Mondays and open on other bank holidays. Christmas hours to be confirmed.

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